Your orders
Find a paid repair and pick up where you left off.
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Enter the email you gave us before payment. We’ll send a code so only you can open its orders.
No account or password needed. If the email on your order needs correcting, contact support with your order number.
Paid repairs
| Recording / order | Paid | Total | Repair status | Action |
|---|
No paid orders were found for this email. Check the address on your payment confirmation, or contact support with your order number.
Your order stays available after stored video files expire. Recovered files are normally kept for 24 hours after repair. Keep your original; an eligible retry must use the exact same recording.